SaaS Platform · Repair & Electronics
RepairForge
Repair shop management SaaS for tickets, inventory, POS, and shop operations.
The challenge
What the client or product needed to solve.
Repair shops often run on a mix of paper tickets, spreadsheets, and generic POS tools that were never designed for device diagnostics, parts sourcing, or technician handoffs. Shop owners lose visibility into open jobs, repeat customers fall through the cracks, and inventory counts drift out of sync with reality.
The solution
How PixelNation approached the build.
RepairForge centralizes the repair lifecycle—from intake and diagnosis through parts ordering, customer updates, checkout, and pickup—in a purpose-built SaaS platform designed around how repair benches actually operate.
Features built
Core capabilities delivered in this project.
- Dashboard overview for open work, revenue signals, appointments, and shop activity
- Repair tickets from intake through pickup
- Customer profiles with devices, notes, history, and follow-ups
- Point of sale for repair checkout, retail sales, deposits, and receipts
- Inventory tracking for parts, serialized items, stock alerts, and vendors
- Reporting on sales, ticket volume, margins, and staff activity
Results
Outcomes and value delivered.
Operational focus
Designed to replace fragmented ticket tracking with a single shop command center.
Industry fit
Built specifically for device repair workflows—not adapted from retail or generic CRM tools.
Scalability
Architecture supports multi-location shops and subscription billing as the platform grows.
Technologies used
Stack and tools behind this project.
- Next.js
- React
- TypeScript
- Supabase
- Stripe
- Tailwind CSS
Lessons learned
What this project reinforced about building software that works in the real world.
- Repair shops need status clarity more than feature volume—every screen should answer 'what needs attention now?'
- Inventory and ticketing must share one data model or shops will always revert to spreadsheets.
- Customer communication and POS workflows belong in the same operational system as the repair bench.
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